Compare ยท Owner.com
An Owner.com alternative: add up all three fees
An Owner.com alternative should be judged on three fees: the monthly fee, the fee you pay per order, and the fee your guest pays. In Canada, Owner charges C$349 a month plus 5%, or C$699 a month flat, and guests pay a 5% fee on both. pickup.kitchen has no monthly fee and charges 10% per order.
- Owner's Canadian plans, checked November 2026
- All three fees added up on a $40 order
- Where Owner is stronger, and who should pick it
Free onboarding. Pay as you use. No monthly fee for ordering.
pickup.kitchen and Owner.com
Side by side
Each line uses Owner.com's own published numbers, checked November 2026.
| What | pickup.kitchen | Owner.com |
|---|---|---|
| Monthly fee | pickup.kitchenNone for ordering. Free onboarding. | Owner.comC$349 (Flex) or C$699 (Flat), month to month |
| Fee you pay per order | pickup.kitchenNone on card orders. The guest pays our 10%. | Owner.com5% on Flex. None on Flat. |
| Fee your guest pays | pickup.kitchen10% on card orders, shown in the menu price | Owner.com5% order support fee on both plans |
| Total fees on a $40 order | pickup.kitchen$4.00, paid by the guest | Owner.comFlex: $4.00 plus C$349 a month. Flat: $2.00 plus C$699 a month. |
| Setup | pickup.kitchenFree onboarding. Menu from a photo or PDF. | Owner.comSetup and migration included, with a dedicated specialist |
| Website and SEO | pickup.kitchenYour site at yourname.pickup.kitchen. Your own domain can point at it. | Owner.comAI-optimized website and automated SEO pages |
| Branded app and loyalty | pickup.kitchenNo branded app. No loyalty program. | Owner.comIncluded |
| Marketing | pickup.kitchenMarketing emails to your customer list | Owner.comAutomated email campaigns. SMS not yet available in Canada. |
| Marketplace listing | pickup.kitchenA free listing on pickup.kitchen | Owner.comNot listed on its pricing page |
| Meal plans and your own drivers | pickup.kitchenMeal plans. Driver app, routes and photo proof included for orders from pickup.kitchen. | Owner.comNot listed. Delivery uses third-party drivers at a flat fee, or your own. |
Checked November 2026Sources
Real screens
What your guests and kitchen see instead
Real screens from pickup.kitchen, the same ones you and your guests use.
1Your guests
Your menu, on your own site
yourname.pickup.kitchen shows your dishes with photos and prices, and each guest picks pickup or delivery.
See how it works
2Your guests
Every order gets a QO number
The guest sees their order number the moment they order, and the same number is on the kitchen's ticket.
See how it works3Your kitchen
Tickets on the kitchen screen
Online orders, walk-ins and finished tickets in their own lanes, each with its QO number and the time it is due.
See how it works
Owner.com pricing in Canada, as Owner publishes it
Owner has two plans in Canada. Flex is C$349 a month plus a 5% restaurant fee on each order. Flat is C$699 a month with no restaurant fee. Owner says it is best for restaurants with C$7,000 or more of online sales a month. Both plans include every feature.
On both plans, guests pay a 5% order support fee that Owner says covers fulfillment and customer service. Plans are month to month with no cancellation fee, per Owner. Setup and migration are included, and the page offers a free demo. SMS marketing is not yet available in Canada. Email marketing is.
Add up all three fees on a $40 order
Look at the order from both sides: what the restaurant pays, and what the guest pays on top of the menu price. Take an order with $40 of food on it.
- Owner Flex: $2.00 from you (5%), $2.00 from the guest (5%), plus C$349 a month.
- Owner Flat: nothing per order from you, $2.00 from the guest (5%), plus C$699 a month.
- pickup.kitchen, paid by card: $4.00 from the guest (10%, shown in the menu price), nothing from you per order, no monthly fee. You pay Stripe's card fee, about $1.58 on a $44 charge.
What the numbers mean
On Flex, the per-order percentages add up to 10%, the same as ours. The difference is Owner's C$349 a month and what you get for it. On Flat, Owner's total is 5% of orders plus C$699, ours is 10% of orders. They are equal at about C$13,980 of online sales a month. Below that, our total is lower. Above it, Owner Flat is lower.
Owner does not itemise card processing on its pricing page, so we cannot add it. Ours is Stripe's, shown above. Count your own processing rate on both sides before you decide.
One more difference sits with the guest. A guest sees $44 for a $40 dish on pickup.kitchen and $42 on Owner. That gap can cost orders, or you can price your menu with it in mind.
What Owner does better
Owner is a done-for-you growth platform, and it says so. Its pricing page lists most of these as included on both plans.
If you have the sales to use them, they are worth paying for.
- An AI-optimized website and automated SEO pages built to rank on Google.
- A branded mobile app, loyalty and rewards. pickup.kitchen has neither.
- Automated email marketing, plus direct catering orders.
- Chargeback protection and 24/7 support.
- Setup and migration done for you, with a dedicated specialist.
- Owner's product menu also lists a point of sale, a kitchen tablet, and tools for reviews and listings. Check which are in your plan.
Where pickup.kitchen differs
You start with no monthly bill. Onboarding is free, and you send a photo or PDF of your menu and check each dish. You also get a free listing on pickup.kitchen where people nearby find you and still order on your own site. Owner's pricing page lists no marketplace.
pickup.kitchen has meal plans: weekly menus, start and end dates, skips, pauses, packing lists and labels. Owner's pages list none.
For delivery, Owner's page describes third-party drivers at a flat fee per delivery, your own drivers, or both. It does not describe routes or a driver app for your own drivers. pickup.kitchen includes routes, Send to driver, a driver app and photo proof of delivery for orders from pickup.kitchen. We supply no couriers.
Questions to ask Owner before you sign
Ask for the answers in writing. They are the same questions we would want answered about us.
- What will I pay in total at my current monthly online sales, with both fees counted?
- Is card processing charged on top, and at what rate?
- Who owns the website, the domain and the customer list if I leave?
- Which features are in my plan today, and which are still coming for Canada?
- How long does migration take, and who does the work?
Who should pick which
Pick Owner if your online sales are well past C$7,000 a month and a flat monthly fee suits you. It fits if you want a website, an app and marketing handled for you.
Pick pickup.kitchen if you want to start without a monthly fee, you sell meal plans, or you run your own drivers. It fits if you want the site, kitchen screen, counter and delivery in one login.
Owner says most of its customers use third-party apps alongside Owner. The same works here. Keep DoorDash or Uber Eats for new guests and move your regulars to your own site.
Step by step
How to get started
- 1Step 1: Count your online salesAdd up last month's direct orders. Use that number in the break-even above.
- 2Step 2: Load your menuSend a photo or PDF of your menu. Check each dish and price.
- 3Step 3: Place a test orderOrder from your phone and watch the ticket arrive on the kitchen screen.
- 4Step 4: Go live and share the linkPut yourname.pickup.kitchen in your Instagram bio and on a card in every bag.
FAQ
Questions
How much does Owner.com cost in Canada?
Owner lists Flex at C$349 a month plus a 5% restaurant fee per order, and Flat at C$699 a month with no restaurant fee. Guests pay a 5% order support fee on both. Plans are month to month (Owner, checked November 2026).
Is Owner.com worth it?
It is worth it when your online sales are high enough to use what it includes: a website, an app, SEO pages and marketing. Owner says Flat is best above C$7,000 a month. Add up the monthly fee, your per-order fee and the guest's fee before you decide.
What are Owner.com reviews like?
We do not summarise reviews. Read independent review sites and ask Owner for restaurants in your city. Owner publishes case studies with dollar results. Read those as Owner's own numbers.
Does Owner.com charge guests a fee?
Yes. Owner's Canadian pricing page says guests pay a 5% order support fee on both plans. On pickup.kitchen, guests pay our 10% on card orders, shown in the menu price.
Does Owner.com have meal plans or a driver app?
Owner's pricing and delivery pages list neither meal plans nor a driver app for your own drivers. They describe third-party drivers at a flat fee per delivery, your own drivers, or both.
Can I keep DoorDash or Uber Eats while I use my own site?
Yes. Owner says most of its customers use third-party apps alongside it. With pickup.kitchen, keep the apps for new guests and move regulars to your own site. pickup.kitchen does not import app orders.
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- Productpickup.kitchen pricing: 10% per order, no monthly feepickup.kitchen pricing: free onboarding, no monthly fee, 10% per order. Delivery tools come with ordering. The driver app on its own is pay as you use.
Free onboarding. Pay as you use.
Keep more of every order
Keep the apps for new guests if they work for you, and let your regulars order on your own site.