Tiffin service software that handles skips, pauses and routes

The menu is easy. The exceptions are the work. Someone skips tomorrow. Someone is away next week. Someone wants a second box on Thursday. Someone pays on the first and someone pays on the tenth.

When those live in a chat thread, the count is wrong by Wednesday. Each exception has its own control in pickup.kitchen, and each one keeps the count of paid days right.

A plan names the meals in the box and the weekdays you pack. You add the lengths a subscriber can buy, such as 5, 10 or 20 packing days, each with a price. They choose it on your page and pay by card.

A box subscription opens with a start date and an end date. The end date is the last packing day that uses up the days paid for. Days you are closed are already left out.

Customers change their minds every week. Here is what each change does.

• Skip: one date. The name drops off that morning's list and labels, and the end date moves out.
• Pause: a stretch of dates, such as a week away. Those dates leave the list and the end date moves out.
• Extra days: more packing days on one meal or all of them. The end date slides out.
• Extra boxes: more of one meal on one date, taken from days already paid for.

Open the Pack page for a date. You see how many boxes to make, split by meal, with the name on each. Assign a dish to each meal and add a prep note.

Labels print on 4×6 in, Letter or A4, one meal per page or one box per page. A label shows the name, the meal, the allergy and, for delivery, the address. Customers with allergies print first.

Set a pack cutoff, such as 12 noon. A plan paid before it gets its first box tomorrow. A plan paid after it starts the day after.

Delivery days from your plans appear on the Deliveries page. You split them between drivers, tap Optimize and tap Send to driver. Two boxes at the same door are kept together, so the driver drops both on one visit.

Each subscriber keeps a default address, and you can send one date to a different address. A door note such as “gate code 4417” shows to the driver on the day it is used.

Drivers start the night before if you like, photograph each handover, and the subscriber gets a live link and the photo. Fewer “where is my box” texts.

It is Monday at 6 a.m. You open the Pack page. It says 38 boxes: 22 lunch and 16 dinner, with the names. Fatima A. skipped today, so her name is already off the list.

You assign the day's dishes, print labels with allergies first, and pack. At 9 the drivers open their routes, and the first photos arrive at the doors. Nobody checked a chat thread.

Subscribers who pay on your page pay by card, through your own Stripe account. If someone pays by cash or e-transfer, you mark the order paid when the money arrives.

Onboarding is free and there is no monthly fee. Plans bought on your page pay the same 10% as any order, and on card orders the subscriber pays it at checkout.

The customer list for plans has views for active, paused and archived boxes, and a Next end view that shows which plans finish soonest. Offer the renewal before the last box goes out.

Send next week's menu from the same login by email. Closed dates move plans for you, and takeout orders booked on a closed day are flagged.

Send us the spreadsheet you already use and we load your customers and plans. You check them, connect Stripe and go live. Tomorrow's pack list is ready.

Plan changes now happen in one place, and the pack list follows.

It does not write recipes, buy ingredients or work out nutrition. It does not supply drivers. It does not run points, stamps or rewards.

The same plan setup suits meal prep companies and any kitchen that sells weekly boxes. It does not need a tiffin-specific system.

Plans come first. The rest follows the morning.

• Meal prep software: plans, skips, pauses, the pack list and labels.
• Delivery software and route optimization: routes, Send to driver, driver pay.
• Driver app: the route, the door note and the photo, on the driver's phone.
• Online ordering: your page where subscribers sign up.
• Pricing: no monthly fee, so a quiet month costs nothing.