Pricing
10% per order. Nothing else — no monthly fee.
Pay per use
For every kitchen.
$0no monthly fee
10% per order
- Your own site at yourname.pickup.kitchen
- Menu, card payments, pickup and delivery times
- Kitchen screen with new-order alerts
- Walk-in orders from the counter
- Weekly and monthly plans customers buy online
- Tomorrow’s pack list and labels with allergies
- Skip, pause, and extra days without redoing dates
- 10% platform fee on every order
- You keep every tip
Custom pricing
For busy kitchens and big tiffin services.
Let’s talk
Priced around your kitchen.
- A rate that fits your order volume
- A walkthrough with your own menu
- A 15-minute call. We reply on WhatsApp.
- Card orders on your site: your menu shows each price with the 10% in it, and the customer pays it.
- Orders you enter yourself: you pay the 10%, charged to your card.
- Tips: you keep all of them.
- There is no monthly price.
In one login
What you get
- No monthly feeOne plan at CA$0 a month, with free onboarding.
- 10% per orderPaid by the guest on card orders, by you on orders you enter yourself.
- Everything includedSite, kitchen screen, counter, customers, emails, plans, and delivery tools.
- Driver app on its own100 free stops a month, then pay as you use.
- Custom pricingA rate that fits a busy kitchen's order volume.
The one plan: pay per use
There is one plan for every kitchen. It costs nothing a month, and you pay 10% of the food price on each order. We set you up for free, so there is no setup fee.
Everything you need to run the business is in it.
- Your own site at yourname.pickup.kitchen, and a free listing on pickup.kitchen.
- Menu import from a photo, card payments through Stripe, pickup and delivery times.
- The kitchen screen with new-order alerts.
- The counter for walk-in and phone orders.
- Customer list and marketing emails.
- Weekly and monthly meal plans that customers buy online, with the pack list and labels.
- Delivery tools and the driver app, for stops that come from your orders.
Online ordering pricing: who pays the 10%
The 10% works differently depending on how the order arrives.
Card orders on your site: your menu shows each price with the 10% already in it, and the guest pays it at checkout. You set a dish at $40, the menu shows $44, and you receive the $40, before Stripe's own card processing fee. We keep the $4.
Orders you enter yourself: counter orders, phone orders, and cash or e-transfer. Here you pay the 10%, charged weekly to the card you save. A $40 counter order adds $4 to your weekly charge.
Meal plans bought on your site pay the same 10% as any order.
Delivery tools and the driver app
Routes, Send to driver, live tracking, photo proof, and driver pay are part of the plan. The driver app is included at no extra cost for stops that come from pickup.kitchen orders.
Stops you add by hand are priced like the stand-alone driver app, below.
Delivery driver app price on its own
If you deliver without taking orders here, the driver app is pay as you use, with no monthly fee. A stop is one drop-off address.
- The first 100 stops each month are free.
- After that, CA$0.10 a stop (about US$0.07) up to 1,000 stops in the month.
- After 1,000 stops, CA$0.06 a stop (about US$0.04).
- Examples: 300 stops cost CA$20, 1,000 stops cost CA$90, and 3,000 stops cost CA$210.
A month at three sizes
Here is the math for one month, with round numbers.
A kitchen with 200 online card orders at $30 each sets its dishes at $30. Guests see $33 and pay $33. The kitchen receives $6,000 before Stripe's card fee. pickup.kitchen keeps $600.
A kitchen with 100 counter orders at $20 each pays 10% of $2,000. That is $200, charged to its saved card across the weekly runs.
A kitchen with both pays both amounts: nothing on the online orders, and 10% of what it enters itself.
Estimate your own bill
You can work out a month in three lines.
If the answer surprises you, book a call. Custom pricing exists for kitchens with high volume, and a quick conversation costs nothing.
- Online card orders: you pay nothing. The guest pays the 10%, and you receive your menu price.
- Orders you enter yourself: your total for the month times 10%.
- Driver app on its own: stops beyond the first 100, at CA$0.10 each, then CA$0.06 after 1,000.
Other costs to know about
Card payments go to your own Stripe account. Stripe charges its own processing fee on card payments, and bills it to your Stripe account. We do not add to it.
You save a card on your account so we can charge the weekly 10% on orders you enter yourself. There is no monthly price on top.
What free onboarding covers
We set you up. Send your menu as a photo or text and we load the dishes. Send the spreadsheet of customers or plans you already keep and we add them. You check the result, connect Stripe, and go live. Nothing is charged for that work.
How 10% compares with a marketplace
In Canada, Uber Eats lists 20%, 25% or 30% on delivery orders depending on the plan. DoorDash lists 20%, 25% or 29% (both checked November 2026). On a $40 delivery order, that is $8 to $12.
A marketplace also brings you its audience and, usually, its couriers. pickup.kitchen does not supply drivers, and you keep your own guests, your own site, and your own customer list. See the DoorDash and Uber Eats comparison pages for the full picture.
Custom pricing for busy kitchens
If your kitchen takes a high volume of orders, book a 15-minute call. We walk through it with your own menu, then agree a rate that fits your order volume. We reply on WhatsApp too.
FAQ
Questions
How much does pickup.kitchen cost?
Onboarding is free and there is no monthly fee. You pay 10% per order. On card orders on your site, the guest pays the 10% at checkout.
Is there a setup fee?
There is no setup fee. We onboard you for free. You pay as you use, with no monthly price.
What is included in the 10%?
Your site and listing, menu, card payments, kitchen screen, counter, customer list, marketing emails, meal plans, and delivery tools. The driver app is included for stops from your orders.
How much is a delivery driver app on its own?
Pay as you use: 100 stops free, then CA$0.10 a stop. The first 100 stops each month are free, then CA$0.10 a stop, and CA$0.06 a stop after 1,000.
Are there other fees?
Stripe charges its own card processing fee on your Stripe account. Orders you enter yourself are charged at 10% to the card you save, weekly.
Can I get a lower rate if I am busy?
Yes. Book a 15-minute call and we agree custom pricing that fits your order volume.
Keep reading
- ProductOnline ordering system for restaurantsAn online ordering system for restaurants: your own site at yourname.pickup.kitchen, time slots that close when full, and a kitchen screen. 10% per order.
- ProductDelivery driver appA delivery driver app for businesses that deliver: route on the phone, photo proof at the door, live tracking, dispatch. Free with pickup.kitchen orders.
- ProductRestaurant delivery softwareRestaurant delivery software for your own drivers: plan drops, send routes to phones, follow every stop live, and pay drivers. Free with your orders.
- CompareDoorDash fees for restaurants, explainedDoorDash fees for restaurants in Canada and the US, plan by plan, with a $40 order worked out. See what you keep and how to move regulars to direct orders.
- CompareUber Eats for restaurants: what it costsUber Eats for restaurants: every plan and fee in Canada and the US, a $40 order worked out, and how to move regulars to your own ordering site.
Free onboarding. Pay as you use.
Put your kitchen on pickup.kitchen
No monthly fee for ordering. Send us your menu and we set it up with you, then you pay as you use.