Compare · DoorDash
What DoorDash takes from a $40 order, and what you keep
DoorDash fees for restaurants are a percentage of each order's subtotal, set by your plan. Delivery runs 20% to 29% in Canada and 15% to 30% in the US, and pickup is 6% to 10%. pickup.kitchen sits next to DoorDash: the app finds new guests, and your regulars order direct.
- Every DoorDash plan, Canada and US, checked November 2026
- A $40 order worked out: what you keep on each plan
- Keep the app for new guests, move regulars to your own site
Free onboarding. Pay as you use. No monthly fee for ordering.
pickup.kitchen and DoorDash
Side by side
Each line uses DoorDash's own published numbers, checked November 2026.
| What | pickup.kitchen | DoorDash |
|---|---|---|
| Fee on a delivery order | pickup.kitchen10% per order. On card orders the guest pays it at checkout. | DoorDashCanada: 20% Basic, 25% Plus, 29% Premier. US: 15%, 25%, 30%. |
| Fee on a pickup order | pickup.kitchen10% per order, the same as delivery. | DoorDashCanada: 10% Basic, 8% Plus and Premier. US: 6%. |
| Monthly fee | pickup.kitchenNone for ordering. Free onboarding. | DoorDashNone listed. Tablet is $3 a week in Canada, $6 in the US, after the trial. |
| You keep on a $40 delivery order, lowest plan | pickup.kitchenAbout $38.42 after Stripe's card fee | DoorDash$32.00 on Canada Basic. $34.00 on US Basic. |
| You keep on a $40 delivery order, Plus and Premier | pickup.kitchenAbout $38.42 after Stripe's card fee | DoorDash$30.00 on Plus. $28.40 (Canada) or $28.00 (US) on Premier. |
| Card processing | pickup.kitchenStripe's own fee, about $1.58 on a $44 charge | DoorDashIncluded in the commission, DoorDash says |
| Who delivers | pickup.kitchenYour own drivers. Driver app and routes included. We supply no couriers. | DoorDashDashers. In Canada, Drive On-Demand is $6.99 to $10.99 a delivery for orders from your own site. |
| The guest relationship | pickup.kitchenGuests order on your site. Their orders stay on your customer list. | DoorDashGuests order in the DoorDash app, under their DoorDash account. |
| New-guest reach | pickup.kitchenA free listing on pickup.kitchen. A smaller audience. | DoorDashDoorDash's app audience, widest on the higher plans. |
Real screens
What your guests and kitchen see instead
Real screens from pickup.kitchen, the same ones you and your guests use.
1Your guests
Your menu, on your own site
yourname.pickup.kitchen shows your dishes with photos and prices, and each guest picks pickup or delivery.
See how it works
2Your guests
Every order gets a QO number
The guest sees their order number the moment they order, and the same number is on the kitchen's ticket.
See how it works3Your kitchen
Tickets on the kitchen screen
Online orders, walk-ins and finished tickets in their own lanes, each with its QO number and the time it is due.
See how it works
The DoorDash plans, as DoorDash publishes them
DoorDash has three marketplace plans: Basic, Plus and Premier. DoorDash lists no monthly fee, no activation fee and no cancellation fee. You pay a commission on the order subtotal, and only when orders come in. DoorDash says the commission also covers credit card processing.
In Canada, delivery orders cost 20% on Basic, 25% on Plus and 29% on Premier. Pickup costs 10% on Basic and 8% on Plus and Premier. DashPass delivery orders on Plus are 27%. Rates start at 0% for the first 7 days on Basic and 30 days on Plus and Premier.
In the US, delivery orders cost 15% on Basic, 25% on Plus and 30% on Premier. Pickup is 6% on every plan. The same introductory periods apply.
Higher plans reach guests further away and show them a lower delivery fee, DoorDash says. The low pickup rate depends on your in-app pickup prices matching your in-store prices. A DoorDash tablet costs $3 a week in Canada and $6 a week in the US after the trial. Ads and promotions are extra.
A $40 order, plan by plan
Take an order with $40 of food on it. The commission is charged on that subtotal. This is what stays with you, before your own food and labour costs.
- Canada, delivery: $32.00 on Basic (20%), $30.00 on Plus (25%), $28.40 on Premier (29%).
- Canada, pickup: $36.00 on Basic (10%), $36.80 on Plus or Premier (8%).
- US, delivery: $34.00 on Basic (15%), $30.00 on Plus (25%), $28.00 on Premier (30%).
- US, pickup: $37.60 on any plan (6%).
- Direct on pickup.kitchen, paid by card: you list $40 and the guest sees $44, with our 10% in it. You keep $40 less Stripe's card fee, about $38.42 at Stripe's standard 2.9% plus 30 cents.
Read that table fairly
DoorDash's commission includes card processing. On a direct order Stripe's fee is separate, so we show it. Guests also pay DoorDash's own delivery and service fees on top of your menu price. Those are not in the table.
On pickup.kitchen the guest's extra is our 10%, shown in the menu price. A guest who pays $44 on your site and $40 plus app fees on DoorDash is making a real choice. Price your direct menu with that in mind.
What DoorDash does well, and who should use it
DoorDash brings guests who have never heard of you. DoorDash says its orders are often incremental: customers who would not have found you otherwise. If that is true on your block, 25% of a new guest's order beats no order at all.
Dashers handle the delivery. If you have no drivers and no time to find any, that is real value. You need a tablet or a POS link, and you pay only when an order arrives.
DoorDash also sells commission-free Online Ordering for your own site, with payment processing fees on those orders. In Canada it sells Drive On-Demand, where Dashers deliver orders from your site for a flat $6.99 to $10.99 a delivery. If you want to stay inside DoorDash, those are the closer fit.
Pick DoorDash when you need new-guest reach and a courier network, and you will not run your own deliveries.
What a marketplace order does not give you
A DoorDash order is placed in DoorDash's app, under the guest's DoorDash account. Your kitchen sees the order. Check what else your merchant portal shows about the guest before you count on it as a mailing list.
The next order starts in the app's search results, beside every other menu nearby. DoorDash sells wider reach by plan and sells Sponsored Listings. A regular who orders every Friday goes through that list each time.
Do the sum on one regular. Marcus K. orders $40 of food every week. That is 52 orders a year. At 25%, DoorDash keeps $520 of it. Ordered direct, Stripe's card fees on the same 52 orders are about $82, and Marcus K.'s name and number stay on your list.
One owner on r/restaurantowners wrote in January 2026 that they were “drowning in the 30% UberEats/DoorDash fees. It's killing our margin.”
Keep the app for new guests, move your regulars
You do not have to leave DoorDash. Keep the listing that finds new people. Then give every guest a reason and a way to order direct next time.
pickup.kitchen does not pull in DoorDash orders. Those stay on your DoorDash tablet or POS link. Direct orders arrive on your kitchen screen with a sound. Delivery runs on your own drivers through the driver app, which is included for orders from pickup.kitchen.
- Put a card or sticker with your pickup.kitchen link in every DoorDash bag.
- Put the same link in your Instagram bio, and add it to your Google Business Profile.
- Take pickup and delivery on your own site, with time slots that close when full.
- Email the guests who ordered direct from your customer list.
- Before you price a direct-order discount, read DoorDash's rule that in-app pickup prices match in-store prices.
Where pickup.kitchen is not the answer
pickup.kitchen is not a courier network. We have no Dashers. If a guest wants delivery and you have no driver, you bring your own.
We are a smaller marketplace than DoorDash. A free listing on pickup.kitchen helps people nearby find you, but it will not match DoorDash's audience. And we charge 10% per order. That is well under DoorDash's delivery plans, but it is not zero.
Step by step
How to get started
- 1Step 1: Send your menuSend a photo or PDF of your menu and check each dish. Your site goes up at yourname.pickup.kitchen.
- 2Step 2: Connect StripeCard payments go to your own Stripe account, so your bank sees them there.
- 3Step 3: Put your link in every bagA card with your link and a reason: your own hours, your own menu, your own regular.
- 4Step 4: Write to your regularsEmail guests who ordered direct, from the customer list that fills as they order.
FAQ
Questions
How much does DoorDash take from restaurants?
It depends on your plan and country. In Canada, delivery is 20% on Basic, 25% on Plus and 29% on Premier, and pickup is 10% or 8%. In the US, delivery is 15%, 25% or 30%, and pickup is 6%. All are percentages of the order subtotal (DoorDash, checked November 2026).
Is DoorDash worth it for restaurants?
Sometimes. It is worth it when the orders are new guests you would not get otherwise and the margin still works after food and labour. It is not worth it for regulars who would order direct. Run a week of orders through the $40 table above before you pick a plan.
Does DoorDash charge a monthly fee?
DoorDash lists no monthly, activation or cancellation fee. You pay a commission when orders come in, plus optional extras such as the tablet, ads and promotions.
What is the DoorDash commission fee for pickup orders?
In Canada it is 10% on Basic and 8% on Plus and Premier. In the US it is 6% on every plan. Both need your in-app pickup prices to match your in-store prices.
Can I use DoorDash and my own online ordering together?
Yes. pickup.kitchen does not import DoorDash orders, so keep your DoorDash tablet or POS link for those. Use pickup.kitchen for direct orders and for the regulars you move over.
Does pickup.kitchen take a commission like DoorDash?
pickup.kitchen charges 10% per order and no monthly fee. On card orders the guest pays the 10% at checkout. Onboarding is free. That is under DoorDash's delivery plans, and it is not zero.
Keep reading
- ProductOnline ordering system for restaurantsAn online ordering system for restaurants: your own site at yourname.pickup.kitchen, time slots that close when full, and a kitchen screen. 10% per order.
- ProductRestaurant email marketingRestaurant email marketing from the list your orders build: send menus, specials, and closed dates to your guests. Includes five email examples to copy.
- CompareUber Eats for restaurants: what it costsUber Eats for restaurants: every plan and fee in Canada and the US, a $40 order worked out, and how to move regulars to your own ordering site.
- ProductRestaurant delivery softwareRestaurant delivery software for your own drivers: plan drops, send routes to phones, follow every stop live, and pay drivers. Free with your orders.
- Productpickup.kitchen pricing: 10% per order, no monthly feepickup.kitchen pricing: free onboarding, no monthly fee, 10% per order. Delivery tools come with ordering. The driver app on its own is pay as you use.
Free onboarding. Pay as you use.
Keep more of every order
Keep the apps for new guests if they work for you, and let your regulars order on your own site.