Compare · Uber Eats
Uber Eats for restaurants: what you pay and what you keep
Uber Eats for restaurants costs 20%, 25% or 30% of the order on its marketplace plans, or 15% if your own staff deliver. Pickup is 10% in Canada and 7% in the US when in-app prices match in-store. pickup.kitchen is where your regulars order after Uber Eats finds them.
- Uber's published fees for Canada and the US, checked November 2026
- A $40 order worked out on every plan, including Uber One orders
- Use Uber Eats to find new guests, your own site to keep them
Free onboarding. Pay as you use. No monthly fee for ordering.
pickup.kitchen and Uber Eats
Side by side
Each line uses Uber Eats's own published numbers, checked November 2026.
| What | pickup.kitchen | Uber Eats |
|---|---|---|
| Fee on a delivery order | pickup.kitchen10% per order. On card orders the guest pays it at checkout. | Uber EatsCanada and US: 20% Lite, 25% Plus, 30% Premium, 15% self-delivery. Lite is 15% in some US cities. |
| Fee on a pickup order | pickup.kitchen10% per order, the same as delivery. | Uber EatsCanada: 10% with validated in-store pricing, 15% without. US: 7%, or 10% without. |
| Extra fee for Uber One members | pickup.kitchenNone | Uber EatsPlus: an extra 5% on members' orders. Premium: none. |
| Monthly fee | pickup.kitchenNone for ordering. Free onboarding. | Uber EatsNone listed on Uber's pricing page |
| You keep on a $40 delivery order, lowest marketplace plan | pickup.kitchenAbout $38.42 after Stripe's card fee | Uber Eats$32.00 on Lite |
| You keep on a $40 delivery order, Plus and Premium | pickup.kitchenAbout $38.42 after Stripe's card fee | Uber Eats$30.00 on Plus. $28.00 on Premium, or on Plus for an Uber One order. |
| Uber's own direct ordering | pickup.kitchenYour site at yourname.pickup.kitchen, 10% per order | Uber EatsWebshop: 2.9% per order in Canada, 2.5% plus $0.29 in the US |
| Who delivers | pickup.kitchenYour own drivers. Driver app and routes included. We supply no couriers. | Uber EatsUber's couriers, or your own staff on the self-delivery plan |
| The guest relationship | pickup.kitchenGuests order on your site. Their orders stay on your customer list. | Uber EatsGuests order in the Uber Eats app, under their Uber account. |
Real screens
What your guests and kitchen see instead
Real screens from pickup.kitchen, the same ones you and your guests use.
1Your guests
Your menu, on your own site
yourname.pickup.kitchen shows your dishes with photos and prices, and each guest picks pickup or delivery.
See how it works
2Your guests
Every order gets a QO number
The guest sees their order number the moment they order, and the same number is on the kitchen's ticket.
See how it works3Your kitchen
Tickets on the kitchen screen
Online orders, walk-ins and finished tickets in their own lanes, each with its QO number and the time it is due.
See how it works
The Uber Eats plans, as Uber publishes them
Uber Eats has three marketplace plans: Lite, Plus and Premium. Each charges a percentage of the order. A separate self-delivery plan is for restaurants that use their own staff.
In Canada, delivery costs 20% on Lite, 25% on Plus and 30% on Premium. Self-delivery costs 15%. Pickup is 10% on every plan if you prove your in-app pickup prices match in-store. Without that proof it is 15%.
In the US, Lite is 20%, or 15% in some cities Uber names. Plus is 25% and Premium is 30%, with 0% for the first 30 days on both. Self-delivery is 15%. Pickup is 7%, or 10% without validated in-store pricing.
On Plus, orders from Uber One members cost an extra 5%. Premium includes Uber One benefits at no extra charge. Premium also matches your ad spend up to a limit: $50 a month on Uber's Canadian page, $100 a month on its US page.
A $40 order, plan by plan
Take an order with $40 of food on it. Uber's percentage is charged on that order. This is what stays with you, before food and labour.
- Canada, delivery: $32.00 on Lite (20%), $30.00 on Plus (25%), $28.00 on Premium (30%).
- Canada, Plus order from an Uber One member: $28.00 (30% in total).
- Canada, self-delivery plan: $34.00 (15%), and you pay the driver yourself.
- Canada, pickup: $36.00 with validated in-store pricing (10%), $34.00 without (15%).
- US, delivery: $32.00 on Lite, $30.00 on Plus, $28.00 on Premium. US pickup: $37.20 (7%).
- Direct on pickup.kitchen, paid by card: you list $40 and the guest sees $44, with our 10% in it. You keep about $38.42 after Stripe's standard 2.9% plus 30 cents.
Read the table fairly
Uber's Canadian page lists no separate payment processing fee. Its US page names processing fees only for some cities, such as 3% on New York Lite orders. Ask your rep what your agreement says. On a direct order, Stripe's fee is separate, so we show it.
Guests pay Uber's delivery and service fees on top of your menu price. Those are not in the table. Some owners report negotiating a lower rate than the card shows. One poster on r/Restaurant_Managers wrote in July 2026 that they talked Uber down from 25% to between 17% and 20%. If you have an account rep, ask.
What Uber Eats does well, and who should use it
Uber Eats puts your menu in front of people who open the app hungry and have not heard of you. That is its job, and for a new restaurant it is a fast way to get first orders.
The self-delivery plan at 15% is useful if you have your own drivers. You keep your drivers and pay less than the marketplace plans. Uber's network is there for a 25% fee when your staff are busy.
Uber also sells its own direct options. Webshop is an online ordering site you control, at 2.9% per order in Canada and 2.5% plus $0.29 in the US. Uber Direct sends Uber's couriers to orders from your own channels. Canadian pricing is set by distance. The US price starts at $7.99 a delivery. If all you want is a checkout page inside your Uber account, Webshop costs less per order than our 10%.
Pick Uber Eats when you want reach, a courier network on demand, or both, and you can live with the percentage.
What an Uber Eats order does not give you
An Uber Eats order is placed in Uber's app, under the guest's Uber account. Your kitchen sees the order. Check your Uber Eats Manager for what else it shows about the guest. Do that before you count on it as a list you can write to.
Uber says how often your store appears is dynamic. Its page lists order history, ratings, prep time, delivery distance and any paid advertising you buy. The guest who loved your rice plates on Tuesday sees a different list on Friday.
Sofia P. orders $40 of food every second week. That is 26 orders a year. At 25%, Uber keeps $260. Ordered direct, Stripe's card fees on the same 26 orders are about $41.
Run your own drivers on the Uber plan, and your own site beside it
If you pick Uber's self-delivery plan, your own drivers deliver those orders. pickup.kitchen does not import Uber orders. You can add each Uber stop by hand to the driver app, with a name, an address and a note, from 100 stops free, then CA$0.10 a stop. The driver sees one route, takes a photo at each door, and you see it live.
Orders from your own pickup.kitchen site flow in without typing, and the driver app is included for those. That is the real prize: one route for your direct orders, with Uber stops added when you take them.
- Put a card with your pickup.kitchen link in every Uber Eats bag.
- Show the same link in your Instagram bio and Google Business Profile.
- Take pickup and delivery on your own site, with time slots that close when full.
- Check Uber's rule that in-app pickup prices match in-store prices before you price a direct-order offer.
Where pickup.kitchen is not the answer
pickup.kitchen has no courier network. If you need drivers on demand, Uber Direct or Skip's courier product does that and we do not.
We are a smaller marketplace than Uber Eats. A free listing on pickup.kitchen helps people nearby find you, but it will not match Uber's audience. We charge 10% per order. That is under Uber's marketplace plans, and above Webshop.
Step by step
How to get started
- 1Step 1: Send your menuSend a photo or PDF of your menu and check each dish. Your site goes up at yourname.pickup.kitchen.
- 2Step 2: Connect StripeCard payments go to your own Stripe account.
- 3Step 3: Add the link to every bagA card with your link, so Tuesday's Uber guest can order direct on Friday.
- 4Step 4: Add your driversInvite each driver by email. They open the route on their own phone and photograph each handover.
FAQ
Questions
How much does Uber Eats take from restaurants?
On Uber's Canadian page, delivery is 20% on Lite, 25% on Plus and 30% on Premium, and 15% on the self-delivery plan. Pickup is 10% with validated in-store pricing. In the US the marketplace plans are 20%, 25% and 30%, and pickup is 7% (Uber, checked November 2026).
What does Uber Eats charge for pickup orders?
In Canada, 10% if you submit proof that in-app pickup prices match in-store prices, and 15% if you do not. In the US, 7%, or 10% without validated in-store pricing.
What is the extra 5% for Uber One orders?
On the Plus plan, Uber adds 5% to orders from Uber One members, which makes 30% in total on those orders in Canada. Premium includes Uber One benefits at no extra charge, per Uber's pricing page.
Can I deliver Uber Eats orders with my own drivers?
Yes, on Uber's self-delivery plan at 15%. Uber's network is available on that plan for a 25% fee when your own staff cannot deliver. You can add those stops by hand to the pickup.kitchen driver app.
Is there a way to take direct orders and keep Uber Eats?
Yes. Many owners keep the marketplace for new guests and move regulars to their own site. pickup.kitchen does not import Uber orders, so Uber orders stay on your Uber tablet or POS link.
Does Uber Eats charge a payment processing fee?
Uber's Canadian pricing page lists none separately. Its US page names processing fees for some cities. Ask your Uber rep what your agreement says before you compare.
Keep reading
- ProductOnline ordering system for restaurantsAn online ordering system for restaurants: your own site at yourname.pickup.kitchen, time slots that close when full, and a kitchen screen. 10% per order.
- CompareDoorDash fees for restaurants, explainedDoorDash fees for restaurants in Canada and the US, plan by plan, with a $40 order worked out. See what you keep and how to move regulars to direct orders.
- ProductDelivery driver appA delivery driver app for businesses that deliver: route on the phone, photo proof at the door, live tracking, dispatch. Free with pickup.kitchen orders.
- ProductRestaurant CRMA restaurant CRM that fills itself: every guest who orders on your site is saved with their orders and details, and you can email them from the same login.
- Productpickup.kitchen pricing: 10% per order, no monthly feepickup.kitchen pricing: free onboarding, no monthly fee, 10% per order. Delivery tools come with ordering. The driver app on its own is pay as you use.
Free onboarding. Pay as you use.
Keep more of every order
Keep the apps for new guests if they work for you, and let your regulars order on your own site.